We might not seek it out often enough in our work. It's a musical term, but we can use it too. The light touch. A way to make a sound without making a commotion. Delicate and graceful. Showin ...
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"Obvious" closes the door to inquiry. "Perhaps" opens it.
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Busy people in important organizations waste a lot of time naming things. It could be that once a name is good enough, you're done. That's certainly true for the logo. Nike is hard to p ...
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"Nobody wants this" is unlikely. "Somebody will like this" is almost certainly true. "Everyone needs this" is a trap. The work begins with finding the right some ...
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A picky customer is oppositional. Whatever you offer, they want something (slightly) different. A particular customer is easy to delight. They tell you what they want, and that's what they wa ...
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The plot of 2001: A Space Odyssey is pretty simple. You could write out a summary in three paragraphs. That's not what made it one of the most revered movies of all time, and also one of the ...
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Simply say it. The first minute of a speech, the first paragraph of a novel or the tuning of the orchestra before they begin The performance improves if we skip that part. Sometimes, our thr ...
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